#Skype connection error windows 7 keygen
Collect Logs - When you select Collect Logs, a Save as dialog box appears and you can save the log file.Note: Other menu items are disabled when the Call Statistics window is open. To write the values to a text file whose default name is call_statistics_.txt, select Save Statistics. The Network Health window appears, as shown in the following example. Call Statistics - During a call, you can view information about your network health by selecting Call Statistics.Disable these options only when users experience issues using either function. Settings - Contains check boxes for Automatically Adjust Microphone Level (Automatic Gain Control (AGC)) and Enable Echo Cancellation, which are on by default.About - Specifies the version of the RealTime Connector and RealTime Media Engine.You can verify your installation and collect troubleshooting information by right-clicking the Optimization icon and making selections from the menu. Not connected - A registry setting (policy) preventing MediaEngine.Net from running RealTime Media Engine locally. Version mismatch - Same as Connected but the version match is not exact (different major or minor numbers) For more information about controlling fallback mode, see the Fallback mode information. The following screenshots show the possible connection values.Ĭonnected - There is a RealTime Connector connection over a virtual channel and the version of the remote RealTime Media Engine matches the version of mediaEngine.Net.Ĭonnecting - MediaEngine.Net is trying to establish a RealTime Connector connection.įallback or unoptimized mode - There is a RealTime Connector connection to a local RealTime Media Engine process.ĭisableFallback is set to audio only - When DisableFallback is set to audio only, the icon displays this popup. Open the Optimization Pack icon in the navigation area and confirm connection attributes. RealTime Connector and RealTime Media Engine versions.Open the About page and confirm the attributes: Verify your installation and collect troubleshooting information Make sure to check for the correct path in your environment.įor more information on adding a virtual channel to the allow list, see Virtual channel allow list policy settings. The executable path is based on your version of Skype for Business or if you’re using a custom installation path. Skype for Business executable path: C:\Program Files\Microsoft Office\root\Office16\lync.exe.
These items are required if you add the virtual channel to the allow list: Otherwise, the Optimization Pack cannot optimize Skype for Business. If using the virtual channel allow list feature, add the RealTime Optimization Pack virtual channel to the allow list. Add the RealTime Optimization Pack virtual channel to the virtual channel allow list Be sure to back up the registry before you edit it. Use the Registry Editor at your own risk. Citrix cannot guarantee that problems resulting from the incorrect use of the Registry Editor can be solved. Įditing the registry incorrectly can cause serious problems that might require you to reinstall your operating system. (Esclusione di responsabilità))įor more information about technical support for Microsoft Skype for Business on Citrix Virtual Apps and Desktops, see the Citrix Knowledge Center article. Questo articolo è stato tradotto automaticamente. (Aviso legal)Įste artigo foi traduzido automaticamente. (Clause de non responsabilité)Įste artículo ha sido traducido automáticamente. (Haftungsausschluss)Ĭe article a été traduit automatiquement. This article has been machine translated.ĭieser Artikel wurde maschinell übersetzt. Questo contenuto è stato tradotto dinamicamente con traduzione automatica.
(Aviso legal)Įste texto foi traduzido automaticamente. (Clause de non responsabilité)Įste artículo lo ha traducido una máquina de forma dinámica. (Haftungsausschluss)Ĭet article a été traduit automatiquement de manière dynamique. This content has been machine translated dynamically.ĭieser Inhalt ist eine maschinelle Übersetzung, die dynamisch erstellt wurde.
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